PLEASE READ AND UNDERSTAND THESE TERMS AND CONDITIONS.
All products here carry between six (6) to one (1) year manufacturer warranty depending on model.
Please bear in mind, we are not offering the warranty, this is the responsibility of the product manufacturer and we are acting as your agent regarding any claims you may have. As you are in the same way acting in the interest of your customer. Warranties on touch screens cover the first 3 days after receipt, if not reported in that time, we will not be liable for repair or replacement. Chargers have a 90 days warranty.
We will make every effort to help in this regard. Please understand from the start that if there is a need for a warranty claim there will be AT Least 6 weeks before any final resolution. Postal delivery to the manufacturer will be borned by you.
Keep in mind the scenario where you make a purchase at a store, but the store does not handle the warranty itself and the unit must go back to the manufacturer. You and we are "the store" and "the distributor", but we are not the ones who issued the warranty. We do all we can to expedite matters, but are not responsible for the results.
Dead on Arrival or Brand New Defective Items MUST BE REPORTED WITHIN 3 DAYS OF RECEIPT. They are handled in a similar manner as above. The one exception is that in this case the entire package should be returned, including any accessories that are included in the box with the major purchase. Do not return "paid for" accessories, such as memory or wall chargers that are options to the main purchase.
Please note - Any sign of use will void the DOA warranty, as will any missing items from the box the main item included at time of shipment, such as DVDs, earphones, chargers, etc. The DOA item should be in pristine condition and ready to put on the shelf as a new item, if it were working properly. We will repair and return the item as we would any other warranty item that has been used. Warranties on touch screens cover the first 3 days after receipt, if not reported in that time, we will not be liable for repair or replacement.
BY PURCHASING THE GOODS FROM US, YOU HAVE AGREED TO TERMS AND CONDITIONS ABOVE.
